FAQ

How do I contact you? 

  • The simplest method to contact us Info@TheCaptainsHangout.com or the chat feature directly on the site, you may also reach us at 407-801-1308

When will my purchase ship?

  • Most items will ship same day, please refer to our shipping policy by clicking here

How do I create an account?

  • Click on "Account" in the top right corner and fill out your information. This will allow you to see the status of your order, order history and save your information for ease of ordering in the future

How much is shipping?

  • All shipping is free for orders over $149

Do you have any bulk discounts?

  • Send us an email with what you are looking for, the quantity and we will get back to you with a special quote

What is The Captain's Club?

  • The Captain's Club is our membership to keep in touch with our customers and our way of saying Thank You! for doing business with us. We provide all of our members with a 5% discount on all eligible products.

 Click here to see our privacy policy